FAQ

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Everything You Need to Know

What is a Spa & Why Should You Visit One?
A spa is a serene space where ancient self-care traditions meet modern wellness. In today’s fast-paced world, spa therapies offer more than relaxation they help reduce stress, restore balance, and support your overall well-being
I’m New to the Spa Is That Okay?

Absolutely! You might be new to our spa, but your body is not new to healing touch. From infancy, massage has been a natural part of care and comfort. Just make an appointment we’ll guide you through every step

Is It Safe?

Your safety and hygiene are our top priorities. At La Elan, we use disposable linens, high-quality essential oils, and natural products. All our therapists are professionally trained to ensure effective, safe, and personalized service

Do I Need to Book an Appointment?
We recommend it! Booking in advance helps us prepare your therapy room and ensures you won’t have to wait. It’s all about making your visit seamless and stress-free.
Should I Give My Phone Number?
We respect your privacy and never share your phone number with any third party. Collecting guest details is important for governance purposes, safety, and to ensure a smooth and personalized experience
Can I Tip the Therapists?

Tipping is completely at your discretion. The standard tipping range is between 10 15%. If you choose to tip, we recommend doing so at the reception. Sharing your positive experience with others is also a wonderful way to show appreciation

Do I Get a Bill?

Yes, we provide a digital bill for every service to ensure transparency and convenience.

How Often Should I Take a Spa Therapy?

It is recommended to take a therapy at least once a week for consistent wellness. Ideally, you can book your next session right after completing the current one.

I’m Not Happy With My Experience How Can I Escalate?

We strive to provide the best possible service to every guest. If we’ve missed something, please don’t hesitate to reach out directly to our management at contact@laelan.in.

Are the Therapists Experienced?

Yes, all our therapists are professionally trained and experienced. We also conduct regular training sessions to ensure their skills are up to date so you always receive the right pressure, technique, and care.

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